iPhone nightmares for Apple after phones bend and iOS update pulled

Apple’s newest iPhones ran into some glitches on Wednesday after users complained that a new software update blocked their calls, while a widely circulated video showed the larger of the two new models is vulnerable to bending.

Apple said it would stop providing the software update, which it began distributing Wednesday morning to fix several issues in last week’s iOS 8 operating system for iPhones and iPads.

The decision to pull the update came after some people complained on Twitter and in Apple user chatrooms that the update, dubbed iOS 8.0.1, rendered their phones unable to make calls and caused problems with a feature that lets people unlock their phones with their fingerprint.

By midday Wednesday, Apple announced that it was investigating the reports and would issue advice to users “as quickly as we can.” Users are still able to the upgrade older phones to last week’s version of iOS 8, which Apple said has already been downloaded to nearly half of all iOS devices.

Some tech blogs reported the update only seemed to cause problems for the latest phone models — the iPhone 6 and 6 Plus. It’s not uncommon for new software to contain bugs that have to be fixed with subsequent releases.