Microsoft probes Teams, Outlook outage as thousands of users report disruption around the world
- Data from an outage tracking website showed more than 3,900 incidents in India and about 900 in Japan, as well as spikes in Australia, the UK and the UAE
- Other services affected were Microsoft Exchange Online, SharePoint Online, OneDrive for Business and cloud unit Azure
Microsoft said on Wednesday that it was investigating a networking issue that impacted multiple services including Teams and Outlook, with outage reports saying the platforms were down for thousands of users globally.
Microsoft did not disclose the number of users affected by the disruption, but data from outage tracking website Downdetector showed more than 3,900 incidents in India and over 900 in Japan. Outage reports also spiked in Australia, Britain and the United Arab Emirates.
The Downdetector site tracks outages by collating status reports from sources including user-submitted errors on its platform.
Microsoft 365 Status, an account showing updates on Microsoft 365 service incidents, tweeted: “We’re investigating issues impacting multiple Microsoft 365 services.”
It later added: “We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps,” Microsoft said in a tweet.
Microsoft’s cloud unit Azure also tweeted about the networking issue, and said that a subset of users were experiencing problems with the platform.