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Austrian competition authorities probe Amazon over alleged unfair trade practices

  • Austrian Federal Competition Authority investigating if Amazon ‘discriminates against other retailers’

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The logo of Amazon is seen at the company logistics centre in Boves, France. Photo: Reuters
Agence France-Presse

Austria’s competition authorities said Thursday it was launching a probe into whether US online retail giant Amazon was abusing its dominant position to favour its own products against those of Austrian retailers selling on its market place.

The Austrian Federal Competition Authority (BWB) said in a statement that it was investigating complaints received in December 2018 about Amazon’s alleged “unfair trade practices”.

The suspicion was that Amazon “discriminates against other retailers and thereby tries to inordinately favour its own products on the Amazon market place”, BWB said.

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According to the complaints, Amazon allegedly terminated sellers’ accounts abruptly and for no apparent reason.

It also allegedly forced retailers to disclose their prices and added incorrect delivery details to the sellers’ accounts.

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A man works at a distribution station at the 855,000-square-foot Amazon fulfilment centre in Staten Island. Photo: AFP
A man works at a distribution station at the 855,000-square-foot Amazon fulfilment centre in Staten Island. Photo: AFP

The retailers also accused Amazon of deleting them from product rankings and introducing jurisdiction clauses making it difficult for them to take legal action.

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