An American Airlines plane on the tarmac of McCarran International Airport in Las Vegas, Nevada. Less than two weeks after United Airlines prompted a public relations crisis for dragging a passenger from his seat on an overbooked flight, rival American Airlines is trying to tamp down its own controversy by swiftly investigating video of a flight attendant angrily confronting a passenger who had come to the defence of a sobbing woman with a baby in her arms. Photo: AFP
American Airlines learn from harsh lesson endured by United Airlines in treating passengers
Updated: Friday, 20 Jul, 2018 2:55pm
TOP PICKS
An American Airlines plane on the tarmac of McCarran International Airport in Las Vegas, Nevada. Less than two weeks after United Airlines prompted a public relations crisis for dragging a passenger from his seat on an overbooked flight, rival American Airlines is trying to tamp down its own controversy by swiftly investigating video of a flight attendant angrily confronting a passenger who had come to the defence of a sobbing woman with a baby in her arms. Photo: AFP
READ FULL ARTICLE
SCMP TODAY: INTL EDITION
Get updates direct to your inbox
By registering for these newsletters you agree to our T&C and Privacy Policy
Products & Services
DOWNLOAD THE SCMP APP
Copyright © 2019 South China Morning Post Publishers Ltd. All rights reserved.
0
Share