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US woman permanently scarred from ‘boiling’ coffee served on Delta flight, lawsuit says

Cheryl Myers says the hot liquid spilled and gave her first- and second-degree burns, and accuses the crew of not providing proper care

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The lawsuit accuses Delta of serveing “excessively hot coffee at a temperature above industry standards”. Photo illustration: Shutterstock
Tribune News Service

A US woman is permanently scarred after flying with Delta Air Lines, according to a new federal lawsuit that says a flight attendant served her dangerously hot coffee that spilled onto her, leaving her with first- and second-degree burns.

During the Delta flight from Paris to Seattle on December 15, 2023, Cheryl Myers was watching a movie when a flight attendant put a cup of coffee on a slanted tray table, and the cup spilled, a complaint filed September 19 in US District Court for the Western District of Washington says.

The “boiling” hot liquid landed on her left hip, side and stomach, causing Myers extreme pain and injuries, according to the complaint, which shows a photo of severe, blistered burns.

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When Myers notified flight attendants, they were “dismissive and displayed a lack of concern for [her], telling her to ‘just go change’ and handing her a bag of ice,” the lawsuit says.

Myers repeatedly pleaded with the flight crew for medical help, according to the complaint, and showed a flight attendant her burns inside a bathroom. Afterward, she received a pain reliever and a bandage, “which became embedded in her wounds”, the lawsuit says.

A Washington state woman is suing Delta Air Lines, accusing the company of negligence. Photo: TNS
A Washington state woman is suing Delta Air Lines, accusing the company of negligence. Photo: TNS

Myers’ pain worsened and she asked flight attendants to see if they could find someone who was a medical professional, according to the complaint.

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