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Hong Kong healthcare and hospitals
OpinionHong Kong Opinion
Dicky Chow
Dorothy Yeung
Dicky ChowandDorothy Yeung

Opinion | Fee hikes are only half the equation if Hong Kong health reform is to work

If paired with viable service alternatives, clear guidance and a stronger focus on prevention, price rises could become a catalyst for real change

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Illustration: Craig Stephens
Hong Kong introduced a public hospital fee overhaul at the start of the year in response to long-standing pressures from an ageing population, rising chronic diseases and growing expenditure. Early data from the Hospital Authority suggests the fee increases are having an effect.

From January 1-18, semi-urgent and non-urgent cases at accident and emergency (A&E) departments fell by 21.3 per cent year on year, while critical and emergency cases rose slightly, by 7.7 per cent. This indicates resources shifting towards more serious needs.

But pricing is only half the equation. While fee adjustments help balance the books and signal to the public that medical resources are scarce, they do not solve the fundamental problem: patients flood emergency rooms because they often have nowhere else to go, especially after dark. If we simply raise prices without providing viable alternatives, we risk penalising the vulnerable. To make this reform work for the people, not just the treasury, Hong Kong must simultaneously strengthen primary care, specifically evening and night services.

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Hong Kong’s high-subsidy healthcare model is a double-edged sword. It has led to a doubling in government spending over the past decade, driven by demographic shifts and chronic conditions. With nearly 60 per cent of the roughly 2 million annual A&E visits involving semi-urgent or non-urgent cases, the system’s efficiency has been under scrutiny.

The Hospital Authority has made noticeable efforts, such as achieving a 20 per cent price reduction on drugs through bulk procurement. But fiscal measures cannot fix a service gap. The “family doctor for all” concept remains a work in progress.
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Crucially, limited operating hours in the public sector create a bottleneck. Only 23 general outpatient clinics operate until 10pm on weekdays. For a working parent with a feverish child or an elderly resident in pain at 8pm, the choice is often stark: waiting at a crowded A&E department or paying private fees that may not be affordable.
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