PCCW Solutions Annual Digital Forum 2016

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For three consecutive years, PCCW Solutions has organised a forum with strong IT services, geared for professionals and industry leaders across a wide range of businesses, as well as private and public organisations. This year’s Annual Digital Forum 2016 (ADF 2016) focused on the importance of perspectives of digitalisation and Internet of Things (IoT).

Held recently at the Conrad Hotel in Admiralty, the “Digital Power Shift: Consumers Run Enterprises” themed ADF 2016 attracted dozens of PCCW Solutions’ technology partners, offering 600-plus delegates a glimpse of the latest digitalisation trends and developments and insights while allowing organisations to get prepared for the new digital and IoT world.

Delivering the keynote speech at ADF 2016, managing director of PCCW Solutions, Ramez Younan, shared with the audience his unique view, one that many find themselves unprepared for, that consumers want to take back the power and they are in fact running the enterprises now. Going on to explain his point of view, he said with the shift from single-solution digital to IoT digital when the processes of a transaction are linked and inter-related across the entire customer journey, consumers request nothing less than seamless transactions which are now usually and increasingly done anytime, anywhere.

To make the most of customers who are increasingly digital savvy, Younan believes businesses need to be flexible, open, agile and capable of offering products requested by consumers in increasingly shortened periods of time. Data is important, he added, but it will be useful only when an enterprise is able to analyse it in real time and to make timely decisions.

Already a cutting-edge IT services provider in Hong Kong, PCCW Solutions is actively building industry-specific solutions and skills that reflect the challenges customers face in the digital world. As shown in the exhibition area of ADF 2016, the company is focusing on a range of industries including banking, financial services and insurance, retail, manufacturing and logistics, travel and transportation, hospitality, the public sector, communications, media and utilities.