Source:
https://scmp.com/article/1063057/providing-clients-highest-levels-service-and-efficiency

Providing clients with the highest levels of service and efficiency

Industry Reports by Synergy Media Specialists

Michael Fenger, president and CEO, Copenship

Established in 1978, Copenship has evolved into a modern, streamlined operating company with more than 50 vessels on charter at any given time. Initially focusing on East African trade and chartering within the grain trades, Copenship has today positioned itself as a company with a clear focus on business with China.

Michael Fenger, president and CEO, is responsible for the company's trading units: Copenship Bulkers, Copenship Singapore and Copenship UK, and the representative office in Sao Paulo. Jørgen Larsen, executive vice-president, is responsible for Copenship MPP.

"We established our Singapore office in 2009 and the business generated has been significant," Fenger says. "The Far East is a highly competitive region, it brings a lot of value to our business, both in terms of information flow and commercial activities".

Copenship's decision to create a more cargo-oriented brand than other traditional Danish operators has helped the company increase its presence in Asia. The opening of an office in China looks more than likely in the foreseeable future once projected volumes have been reached. "We know where the growth is coming from and are very pleased with our progress in China - our Far East business today represents a significant contribution to our turnover," Fenger says. "We have an excellent relationship with most Chinese owners and today Cosco must be our largest supplier, with whom we co-operate very closely."

Recognising that shipping is a "people business", with personal contacts leading to strong partnerships, Fenger is positive about Copenship's future.

"In order to develop our Far East business and facilitate effective communication, we have hired native Putonghua speakers," he says.

"As we continue to provide clients with the highest levels of service and efficiency, our open dialogue with customers and suppliers will ensure Copenship is in a strong position for the future."