Source:
https://scmp.com/article/1740197/long-standing-customer-relations-propel-meilibexs-growth
Country Reports

Long-standing customer relations propel Meilibex's growth

Discovery Reports

Updated: 5:07pm, 23 Mar, 2016

Why you can trust SCMP
Philippe Gilgien, director

The food, pharmaceutical and chemical industries have some of the most stringent manufacturing regulations worldwide. Earning the trust of big players in these sectors such as Nestle, Novartis and BASF is no easy feat, and yet it is precisely what stainless steel and nickel alloy expert Meilibex has achieved.

Collaborating closely with customers, Meilibex designs and manufactures pressure equipment and devices such as reactors, pressure filters, paddle dryers, heat exchangers and mixers. Meilibex combines high-quality materials with extensive welding expertise to ensure that its products can withstand the toughest operational and environmental stress. 

Meilibex serves as a one-stop shop for stainless steel and nickel alloy equipment needs. From planning to installation, Meilibex ensures that its work conforms exactly to customer requirements.

"Our industry is very demanding regarding safety and compliance to normative requirement, and welding norms are very strict. Finally, it becomes a question of trust and quality. This is what our customers expect from Meilibex and what has become the foundation of our long-term relationships," says Philippe Gilgien, director.

After-sales service is an important component of Meilibex's relationships with clients. Meilibex is able to repair or adapt client equipment even if the equipment is older or from a third party.

"We are a small yet flexible company capable of responding to customers' demands," Gilgien says. 

Given their durability, Meilibex's products outlast the traditional applications for which they were originally built. This has allowed Meilibex to explore new business avenues such as retrofitting and repairing systems by other companies. Other novel applications include equipment for nuclear magnetic resonance imaging, cryogenic and high-vacuum equipment.

Meilibex, through its multinational customers, envisions a wider geographic scope for its business development. It has already successfully completed major installations in China, Malaysia, Vietnam and the Philippines, and is interested in pursuing more projects and forging partnerships.