I bank electronically and pay my bills using my computer. A few years ago, I tried the government's ESDlife website and couldn't get anywhere. It was dreadfully difficult to use. I was also uncertain if it supported my Mac.
I visited the site recently to help my spouse make an appointment to get an ID card and, although things look a tad better, I don't understand why it won't support my computer. Is it really that difficult to create webpages that work on most machines?