Hong Kong-listed developer Shui On Land says it has resolved flat owners’ complaints at joint venture project in Wuhan

  • Some buyers had complained of poor workmanship, substandard materials and mismatches between blueprints and actual features
  • Shui On Land met a group of buyers on January 18, where they ‘accepted our explanation and improvement plan’, it says

Shui On Land’s Optics Valley Innovation Tiandi mixed-used development in Wuhan. Photo: Handout
Hong Kong-listed developer Shui On Land said it had resolved owners’ complaints at Optics Valley Innovation Tiandi, its joint venture flagship mixed-used development in Wuhan in central China.

Some owners of flats at Wuhan Optics Valley, which is part of the mixed-use development’s second phase, complained of “cracks and leaks” caused by poor workmanship, substandard materials and discrepancies between blueprints and actual features, according to a letter sent by a representative. The letter was accompanied by a dossier of photographs and slides. In early January, angry owners also protested at the project’s handover sales office and demanded an answer from Shui On.

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