Changes in consumer behaviour mean new opportunities for retailers in cross-border e-commerce

  • An Ipsos survey for PayPal’s 2022 Borderless Commerce Report indicates that over 50 per cent of online shoppers make purchases from international merchants
  • New trends in e-commerce and new ways of reaching customers are fuelling growth in the sector

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A boom in online shopping has led to a rise in consumers buying from international retailers. Photo: Shutterstock

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The growth of the e-commerce sector has been nothing short of remarkable. Worldwide online retail sales are anticipated to hit more than US$5.5 trillion in 2022, with the figure expected to exceed US$7.4 trillion by 2025¹.

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