bodyType

customContents

entityId

printArticlePageQuery

filter

article

body

urlAlias

articleSectionsContent

articleSeoArticle

articleSourceHeaderArticle

contentSchemaRenderContent

contentSubHeadlineContent

contentHeadlineContent

mainImagePrintArticleArticle

authorBlockPrintArticleArticle

contentSponsorTagContent

articlePianoPaywallContent

scmpYoutubeContent

hooksTrackPageViewArticle

query printArticlePageQuery(
  $entityId: String!
  $customContents: [CustomContentInput]
  $bodyType: BodyFormatTypeEnum
) {
  article(filter: {entityId: $entityId}) {
    entityId
    body(customContents: $customContents, type: $bodyType) {
      json
    }
    urlAlias
    ...articleSectionsContent
    ...articleSeoArticle_3o8td4
    ...articleSourceHeaderArticle
    ...contentSchemaRenderContent
    ...contentSubHeadlineContent
    ...contentHeadlineContent
    ...mainImagePrintArticleArticle
    ...authorBlockPrintArticleArticle
    ...contentSponsorTagContent
    ...articlePianoPaywallContent
    ...scmpYoutubeContent
    ...hooksTrackPageViewArticle
    id
  }
}

fragment articlePianoPaywallContent on Content {
  __isContent: __typename
  ...hooksPaywallPromiseContent
}

fragment articleSectionsContent on Content {
  __isContent: __typename
  sections {
    value {
      ...helpersCheckIfNewsSectionInFirstIndexSection
      ...entityLink
      name
      id
    }
  }
}

fragment articleSeoArticle_3o8td4 on Article {
  ...hooksArticleSeoArticle
  ...helpersCheckIsPostiesArticle
  ...helpersGetArticleTypeArticle
  entityId
  publishedDate
  updatedDate
  summary {
    text
  }
  subHeadline {
    text
  }
  body(customContents: $customContents, type: $bodyType) {
    text
  }
  keywords
  sections {
    value {
      name
      id
    }
  }
  topics {
    name
    entityId
    id
  }
  urlAlias
  authors {
    name
    id
  }
  images {
    style(filter: {style: "768x768"}) {
      url
    }
  }
  readingTime
}

fragment articleSourceHeaderArticle on Article {
  urlAlias
  ...entityLink
}

fragment authorBlockPrintArticleArticle on Article {
  ...defaultArticleDateContent
  ...authorNamesArticle
}

fragment authorNameAuthor on Author {
  ...entityLink
  name
  entityUuid
}

fragment authorNamesArticle on Article {
  authorLocations
  authors {
    entityId
    location
    ...authorNameAuthor
    id
  }
}

fragment blockquoteQuoteContent on Content {
  __isContent: __typename
  ...contentShareWidgetContent
}

fragment checkersCheckContentContainsStarlingImageContent on Content {
  __isContent: __typename
  topics {
    entityId
    id
  }
}

fragment contentHeadlineContent on Content {
  __isContent: __typename
  headline
  socialHeadline
  ...contentHeadlineTagContent
  ...helpersUseContentSponsorContent
}

fragment contentHeadlineTagContent on Content {
  __isContent: __typename
  ...hooksContentHeadlineTagContent
}

fragment contentNewsletterWidgetContent on Content {
  __isContent: __typename
  topics {
    relatedNewsletters {
      ...helpersMassageToNewsletterItemNewsletter
      id
    }
    id
  }
  sections {
    value {
      relatedNewsletters {
        ...helpersMassageToNewsletterItemNewsletter
        id
      }
      id
    }
  }
  ... on Article {
    relatedNewsletters {
      ...helpersMassageToNewsletterItemNewsletter
      id
    }
  }
}

fragment contentSchemaRenderContent on Content {
  __isContent: __typename
  ...blockquoteQuoteContent
  ...imageContent
  ...inlineWidgetContent
  ...photoGalleryWidgetContent
  ...scmpYoutubeContent
}

fragment contentShareWidgetContent on Content {
  __isContent: __typename
  entityId
  urlAlias
  shortUrl
  socialHeadline
  headline
}

fragment contentSponsorTagContent on Content {
  __isContent: __typename
  ...helpersUseContentSponsorContent
}

fragment contentSubHeadlineContent on Content {
  __isContent: __typename
  subHeadline {
    json
  }
  summary {
    json
  }
  ...contentSchemaRenderContent
}

fragment defaultArticleDateContent on Content {
  __isContent: __typename
  ...hooksArticleDateUtilsContent
}

fragment entityLink on BaseWithApplicationAndUrlAlias {
  __isBaseWithApplicationAndUrlAlias: __typename
  __typename
  entityId
  entityUuid
  urlAlias
  urlRedirect {
    toUrl
    id
  }
  application {
    entityId
    id
  }
  ... on Section {
    fullSectionPath {
      entityId
      id
    }
    parentSection
  }
  ...helpersAppBarVariantBase
  ...helpersApplicationBase
  ...helpersCheckIsPlusArticle
  ...helpersStyleSectionContent
}

fragment helpersAppBarVariantBase on BaseWithApplicationAndUrlAlias {
  __isBaseWithApplicationAndUrlAlias: __typename
  ...helpersCheckIsLiveArticle
  ...helpersCheckIsPlusPage
  ...helpersCheckIsPostiesArticle
  ...helpersCheckIsPostiesPage
  ...helpersCheckIsPostMagazineArticle
  ...helpersCheckIsStyleArticle
  ...helpersSectionContent
  ...helpersStyleSectionContent
}

fragment helpersApplicationBase on BaseWithApplicationAndUrlAlias {
  __isBaseWithApplicationAndUrlAlias: __typename
  ...helpersCheckIsPostiesArticle
  ...helpersCheckIsPostiesPage
  ...helpersCheckIsPlusPage
}

fragment helpersCheckIfNewsSectionInFirstIndexSection on Section {
  name
}

fragment helpersCheckIsAmpEnabledArticle on Article {
  entityId
  types {
    value {
      entityId
      id
    }
  }
  sections {
    value {
      entityId
      id
    }
  }
  disableOffPlatformContent
  sponsorType
  published
  ...helpersCheckIsPlusArticle
  ...helpersCheckIsPostiesArticle
}

fragment helpersCheckIsLiveArticle on Article {
  flattenTypeIds
  liveArticle {
    status
    id
  }
}

fragment helpersCheckIsMainTopicContent on Content {
  __isContent: __typename
  topics {
    entityId
    id
  }
}

fragment helpersCheckIsPlusArticle on Content {
  __isContent: __typename
  ... on Article {
    paywallTypes {
      entityUuid
      id
    }
  }
}

fragment helpersCheckIsPlusPage on Page {
  urlAlias
}

fragment helpersCheckIsPostMagazineArticle on Article {
  sections {
    value {
      entityId
      id
    }
  }
}

fragment helpersCheckIsPostiesArticle on Article {
  sections {
    value {
      entityId
      id
    }
  }
}

fragment helpersCheckIsPostiesPage on Page {
  urlAlias
}

fragment helpersCheckIsStyleArticle on Content {
  __isContent: __typename
  sections {
    value {
      entityId
      id
    }
  }
}

fragment helpersGetArticleTypeArticle on Content {
  __isContent: __typename
  ... on Article {
    types {
      value {
        entityId
        id
      }
    }
  }
}

fragment helpersMassageToNewsletterItemNewsletter on Newsletter {
  entityId
  name
  alternativeName
  description {
    text
  }
  summary {
    text
  }
  homepageDescription {
    text
  }
}

fragment helpersSanitizeArticleTypeEntityIdsArticle on Article {
  types {
    value {
      entityId
      id
    }
  }
}

fragment helpersSanitizeAuthorTypesArticle on Article {
  authors {
    types
    id
  }
}

fragment helpersSanitizedAuthorEntityIdsArticle on Article {
  authors {
    entityId
    id
  }
}

fragment helpersSectionContent on Section {
  fullSectionPath {
    entityId
    id
  }
}

fragment helpersStyleSectionContent on Section {
  fullSectionPath {
    entityId
    id
  }
}

fragment helpersUseContentSponsorContent on Content {
  __isContent: __typename
  topics {
    entityId
    sponsor {
      ...sponsorTagSponsor
      name
      type
      id
    }
    id
  }
  ... on Article {
    sponsorType
  }
  ...helpersCheckIsMainTopicContent
}

fragment hooksArticleDateUtilsContent on Content {
  __isContent: __typename
  createdDate
  publishedDate
  updatedDate
}

fragment hooksArticleSeoArticle on Article {
  ...helpersCheckIsPostiesArticle
  ...helpersCheckIsPostMagazineArticle
  ...helpersCheckIsStyleArticle
  ...hooksContentHeadlineTagContent
  ...helpersCheckIsAmpEnabledArticle
  entityId
  headline
  socialHeadline
  types {
    value {
      entityId
      id
    }
  }
  authors {
    entityId
    id
  }
  images {
    generic_og: style(filter: {style: "og_image_scmp_generic"}) {
      url
    }
    styles(filter: {styles: ["og_image_posties_article", "og_postmag", "og_image_style", "og_image_scmp_analysis", "og_image_scmp_explainer", "og_image_scmp_editorial", "og_image_scmp_fact_check", "og_image_scmp_debate", "og_image_scmp_live", "og_image_scmp_obituary", "og_image_scmp_opinion", "og_image_scmp_review", "og_image_scmp_series", "og_image_scmp_generic"]}) {
      url
      style
    }
    type
  }
  urlAlias
}

fragment hooksContentHeadlineTagContent on Content {
  __isContent: __typename
  __typename
  ... on Article {
    types {
      value {
        name
        entityId
        description {
          text
        }
        id
      }
    }
    ...helpersCheckIsStyleArticle
  }
  flag
  sections {
    value {
      name
      id
    }
  }
  ...hooksContentHelperContent
}

fragment hooksContentHelperContent on Content {
  __isContent: __typename
  ...helpersSanitizeArticleTypeEntityIdsArticle
  ...helpersSanitizeAuthorTypesArticle
  ...helpersSanitizedAuthorEntityIdsArticle
  flag
}

fragment hooksPaywallPromiseContent on Content {
  __isContent: __typename
  entityId
  ...helpersCheckIsPostiesArticle
}

fragment hooksTrackPageViewArticle on Article {
  entityId
  publishedDate
  headline
  sections {
    value {
      name
      id
    }
  }
  urlAlias
  authors {
    name
    id
  }
  entityUuid
}

fragment imageContent on Content {
  __isContent: __typename
  headline
  ...checkersCheckContentContainsStarlingImageContent
}

fragment inlineWidgetContent on Content {
  __isContent: __typename
  ...contentNewsletterWidgetContent
}

fragment mainImagePrintArticleArticle on Article {
  images {
    title
    url
    isSlideshow
    size_652x446: style(filter: {style: "652x446"}) {
      url
    }
  }
}

fragment photoGalleryDialogContent on Content {
  __isContent: __typename
  __typename
  ...contentShareWidgetContent
}

fragment photoGalleryWidgetContent on Content {
  __isContent: __typename
  ...photoGalleryDialogContent
}

fragment scmpYoutubeContent on Content {
  __isContent: __typename
  entityId
  urlAlias
  publishedDate
}

fragment sponsorTagSponsor on Sponsor {
  name
  type
  images {
    url
  }
}


sections

types

disableOffPlatformContent

sponsorType

published

headline

socialHeadline

authors

images

publishedDate

updatedDate

summary

subHeadline

keywords

topics

readingTime

authorLocations

entityUuid

Advertising partner

[Sponsored Article]
For the third consecutive year, DBS Hong Kong has been named the Best Employer by Kincentric1. This is a prestigious award given to companies committed to their employees' engagement, agility, leadership development and career advancement.

"At DBS, people are always our greatest assets. Employee engagement is defined as the state of emotional and intellectual commitment to DBS," says Sharon Cheng, Managing Director and Head of Human Resources at DBS Hong Kong.

"Employee engagement is all about strengthening the relationship between employees and their company. It's clear that when employees feel engaged and connected, they're more productive and less likely to leave the company," she explains.
Every year, DBS Hong Kong conducts a staff engagement survey 'My Voice' to measure employees' satisfaction in the workplace, she says. The survey asks staff what they think of their managers, workload, career path and other aspects of their job.
This survey allows Cheng's team to measure how satisfied, motivated, and committed employees are to their work, providing the bank with vital information about formulating the right policies and creating a collaborative work environment.
Building a collaborative, healthy remote working culture
During the pandemic, many employers, including DBS Hong Kong, have adopted the work-from-home (WFH) model, allowing non-client-facing employees the option to work remotely to safeguard the health and safety of their people. Soon afterwards, DBS Hong Kong has truly embraced a hybrid work model in which employees are given more flexibility to get work done proactively. Consequently, WFH measures have now been integrated into the bank's 'Future of Work' strategy, and it works just as efficiently as envisioned.
"Our flexible work arrangements allow employees to devise their own schedules. With this, employees can carve out time for working and for personal commitments, such as family duties," she says, adding that the employee survey results reveal that over 80 per cent of the DBS Hong Kong employees feel satisfied with the flexible work culture.
"Having said that, we think that it is important that our employees still come together in the office for collaboration and socialising. We know that this will help them grow as individuals and as a team, even working remotely. That's why our model allows employees to work from home 40 per cent of their time."
On the other hand, the bank keeps investing in its people, and one of the ways is to invest in the workplace, where they spend 60 per cent of their time. Therefore, the bank's office space has been reconfigured as 'JoySpace' – with more open spaces and flexible furniture arrangements to promote co-creation and collaboration.

"One of our Consumer Banking colleagues told me that the hybrid work model has allowed him to make more time for his family, giving him a better work-life balance. He also enjoys the time going back to the office to socialise with his teammates."
"To strengthen the bonding and engagement of our employees when we are physically apart, we need to make sure they feel included and inspired from afar." Therefore, the bank launched the 'TOGETHER' campaign to bring its people together, ensuring everyone is taken care of even as they work remotely.
With this campaign, employees are trained and coached on effective remote work practices and how to look after their health and wellbeing, including the launch of the 'iHealth' app in January last year.

Comprehensive training and career development
As an organisation that provides continuous learning opportunities for its employees, DBS Hong Kong encourages its employees to take charge of their personal growth by gaining exposure and experience, evaluating their performance by seeking regular feedback and acquiring new skills and knowledge as part of their learning journey.
The learning and development strategies aim to improve the workforce performance and productivity and stay ahead of the exponential changes in the world’s digital, fintech and technology spaces through innovative and immersive continuous learning and development programmes.
DBS Learning Hub is a one-stop curated platform for employees to improve their professional skills. This platform offers customised and recommended skills-specific learning solutions. They are created by subject domain experts and delivered with interactive sessions, practical insights and videos.
The Transformational Leadership Programme is a multi-year campaign that provides holistic support to future DBS leaders. It is designed to strengthen managers’ capabilities and encourage them to practise their management and professional skills.
Apart from the learning hub and leadership programme, DBS Hong Kong has also launched other training modules to help employees improve their technology skills, virtual meeting etiquette and cultural sensitivity.
Digital talent recruitment and retention
The traditional recruitment process is often a lengthy and complicated process that can be frustrating for both job seekers and recruiters alike. DBS Hong Kong has digitalised the recruitment process with the implementation of 'Jobs Intelligence Maestro' (JIM), a virtual recruiter.
The AI-enabled recruitment platform screens, engages and responds to candidates' queries and shortlists candidates at scale, 24x7. In doing so, the system integrates with different assessment tools to generate an AI-based score to index each candidate and employs different skill assessment and psychometric tools to measure their cognitive, social and emotional traits.
To retain talent, DBS Hong Kong uses predictive analytics to identify who their most likely leavers are; this information helps the bank retain employees proactively by providing insights for our people managers. This also allows the bank to continue the talent pipeline.
The AI-powered DBS Match system analyses the bank's talent database then matches it to the skills and experience of its employees to find potential candidates for internal positions.
"With all these initiatives, programmes and technologies, we want to demonstrate how DBS Hong Kong is a great place to work at with flexible working arrangements, a rewarding career path, a healthy work-life balance and an environment that is collaborative and inclusive," says Cheng.
 
 
1 Kincentric is a consulting group that advises corporates on employee engagement, corporate culture and leadership development to improve efficiency in HR structure and practices.


DBS Hong Kong is redefining the joy of work

DBS Hong Kong has received the Kincentric Best Employer award for the third consecutive year in a row.

DBS Hong Kong has been recognised as  Kincentric Best Employer  for the third consecutive year in a row.

Sharon Cheng, Managing Director and Head of Human Resources at DBS Hong Kong. 

DBS Hong Kong’s office space has been transformed into ‘JoySpace’ to promote collaboration. 

The ‘iHealth’ app was launched in January last year to remind DBS’ employees to look after their health and wellbeing. 

Business

Redefining the joy of work