Exclusive | Tencent seeks to kill silo culture that gave it WeChat as it expands into AI, big data

  • Management to promote more cooperation across different groups as part of a business restructuring
  • Flagship messaging and social media app WeChat came about from internal rivalry

Tencent plans to promote more cooperation across different groups as part of a business restructuring that has set the direction of the company for the next two decades. Photo: Simon Song

Tencent Holdings executives have told employees that the company’s silo culture, which helped create its hugely successful WeChat product, will need to change to a more collaborative approach if it is to succeed in the future in areas such as artificial intelligence (AI) and cloud computing.

The Shenzhen-based company aims to break up in-house fiefdoms and promote more cooperation across different groups as part of a business restructuring that has set the direction of the company for the next two decades.

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