New technology creates an ‘audio fingerprint’ from phone and Skype calls
Lloyds Banking Group has partnered with a US artificial intelligence (AI) start-up Pindrop to use its technology to detect fraudulent phone calls.
Five-year-old Pindrop uses so-called machine learning technology which takes into account large amounts of data to learn the difference between a legitimate and fraudulent call is. In theory, the technology will get smarter and the company now has around 360 million calls going through its system which helps the software learn.