‘Giant can of worms’: Amazon’s battle against product recalls is on

  • The US Consumer Product Safety Commission seeks to compel Amazon to take part in formal recalls of defective products sold by merchants on its platform
  • It also seeks a precedent-setting ruling that Amazon is a distributor of consumer products and directly responsible for what is sold on its platform

The US Consumer Product Safety Commission is trying to get Amazon.com to take part in formal recalls of hundreds of thousands of products sold on the online shopping platform by third parties, but stored and shipped by the company. Photo: Agence France-Presse
A United States safety regulator’s decision last week to sue Amazon.com could bring clarity to a question that has long befuddled the country’s courts and state legislatures: who is responsible when a product bought from the world’s largest online retailer hurts or kills someone?

In recent years, dozens of people who say they were harmed by products — including exploding hoverboards, defective batteries and faulty dog collars — have sued Amazon for compensation.

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