China’s voice recognition king iFlyTek goes against the grain with forecast that offline sales will grow more

  • iFlyTek plans to open 1,000 physical stores this year, bringing its overall offline retail network to about 3,000 stores

Citizens visit IFlyTek’s booth on day two of the 2019 Smart China Expo at Chongqing International Expo Center on August 27, 2019 in Chongqing, China. Photo: VCG/VCG via Getty Images

China’s artificial intelligence (AI) speech recognition champion iFlyTek is going against the grain with a bet that bricks-and-mortar sales will remain a major retail sales channel in future.

The Hefei-based company expects offline stores to steadily rise and contribute around 70 per cent of its total sales in future, from an even split between online and offline last year, according to iFlyTek vice-president Li Chuangang. He did not specify an exact date for the forecast.

Print option is available for subscribers only.
SUBSCRIBE NOW
Copyright © 2025 South China Morning Post Publishers Ltd. All rights reserved.