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Cash flow always tops the list of priorities for businesses of all sizes. Corporations are continuously thinking of ways to manage cash flow more effectively while streamlining their administrative processes. According to research released by American Express, 45% of chief financial officers at mid-sized companies placed cash flow as one of the top three concerns in their operations. In what these leaders describe as an uncertain investment climate and a challenging...</description>
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      <pubDate>Mon, 31 Oct 2016 01:28:35 +0000</pubDate>
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As part of its commitment to improving the communities in which it operates, American Express has jointly launched the “Leadership in Heritage Conservation Program” together with the Hong Kong Federation of Youth Groups (HKFYG). In launching this program, American Express has announced a grant of HK$5 million to the HKFYG over a three-year term.
Mr Y C Koh, President, Asia at American Express says, “American Express and the HKFYG share the same vision for nurturing youth...</description>
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      <pubDate>Mon, 03 Oct 2016 02:00:00 +0000</pubDate>
      <title>American Express helps to develop community leaders in Hong Kong  </title>
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Lee Heng Diamond Group
Positive word of mouth is the key to the success enjoyed by all four jewellery brands of Lee Heng Diamond Group. “There are many different types of customers. We strive to maintain the consistency in delivering quality products and distinctive customer service to satisfy clients so that they will recommend us to prospective customers,” shares Mr Maximilian Ma, Chairman of Lee Heng Diamond Group.
“With the positive word of mouth, we earn customer’s...</description>
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      <pubDate>Mon, 29 Aug 2016 02:20:27 +0000</pubDate>
      <title>American Express and its merchants share passion for enhanced customer experience</title>
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For more than 160 years, American Express has placed its customers at the heart of its business. “Whatever we do, we keep our customers at the top of our minds, whether in communications, management or operations,” says Grace Chan, Director, Head of Marketing, Proprietary Card Services, Hong Kong.
At the heart of American Express’ mission is premium customer experience and the brand aims to achieve this through comprehensive employee development and workplace diversity...</description>
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      <pubDate>Mon, 18 Jul 2016 01:40:43 +0000</pubDate>
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Renowned Chinese antique specialist William Chak, founder of Chak’s Co Ltd, has been a Centurion Member for a dozen years. Mr Chak enjoys celebrity status in Mainland China: he is the chief antique appraiser on Beijing TV’s popular weekly show “Tianxia Shoucang” (World Collection), drawing tens of millions of viewers. World-class customer service is what he excels in. At the recent International Antiques Fair organised by his company, Mr Chak attentively listened to clients’...</description>
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      <pubDate>Mon, 20 Jun 2016 01:30:45 +0000</pubDate>
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      <description>[Sponsored Article]
American Express’ unique global infrastructure inspires unparalleled customer trust: it is the only company with a strong, global presence across the entire payments chain. The brand has operations in more than 130 countries and is the world’s single largest card issuer with 117.8 million cards-in-force and worldwide billed business of more than US$1 trillion. Its annual revenue topped US$32.8 billion in 2015 and total assets exceed US$161 billion.
“As a global leader in...</description>
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      <pubDate>Tue, 26 Apr 2016 03:15:45 +0000</pubDate>
      <title>American Express celebrates 100 years of being at the forefront of premium customer service in Hong Kong</title>
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