https://www.scmp.com/rss/323472/feed Dr Chang Sea-Jin is the Lim Kim San Chair Professor of Business Administration at National University of Singapore (NUS) Business School. He is also the author of ‘Sony vs Samsung: The Inside Story of the Electronics Giants’ Battle For Global Supremacy’ en https://assets.i-scmp.com/static/img/icons/scmp-meta-1200x630.png https://www.scmp.com The short-lived Samsung Galaxy Note 7 was a great product, with one great problem: an unpredictable tendency for its lithium battery to burst into flames. Fortunately, more by luck than design, there have been no reports of serious injuries. Indeed the biggest victim of the Note 7 debacle is Samsung itself. Why Samsung’s recall of Galaxy smartphones threatens its universe Its mishandling of the crisis has battered the tech giant’s reputation, wiping billions of dollars off its share price and... https://www.scmp.com/week-asia/business/article/2029495/seven-lessons-samsungs-galaxy-note-7-crisis?utm_source=rss_feed https://www.scmp.com/week-asia/business/article/2029495/seven-lessons-samsungs-galaxy-note-7-crisis?utm_source=rss_feed Wed, 19 Oct 2016 04:57:19 +0000