https://www.scmp.com/rss/324440/feed Will Felps is associate head of the School of Management at UNSW Business School en https://assets.i-scmp.com/static/img/icons/scmp-meta-1200x630.png https://www.scmp.com Always, as managers of large organisations, we are told to “listen to your staff”. New research at UNSW Business School shows how crucial this is. Several years ago, I ran a series of experiments to test the theory that a bad apple team member could ruin the bunch. I sent an actor into meetings, one who would act like a bad apple by behaving like a jerk, dragging down the mood or generally being a slacker. And indeed, in most cases, having a bad apple in the team led to worse team performance... https://www.scmp.com/business/companies/article/2094821/why-leaders-need-start-listening-their-staff?utm_source=rss_feed https://www.scmp.com/business/companies/article/2094821/why-leaders-need-start-listening-their-staff?utm_source=rss_feed Fri, 19 May 2017 06:31:50 +0000