https://www.scmp.com/rss/326441/feed en https://assets.i-scmp.com/static/img/icons/scmp-meta-1200x630.png https://www.scmp.com As one of the premier international financial centres in the world, Hong Kong has a well-established and developed banking system. But despite the size of the financial industry and the presence of branches in every corner, customers are among the least satisfied with banking services in the world. That’s a challenge for bank management teams. Accenture research last year showed only 53 per cent of Hongkongers enjoy the overall service they receive from banks, much lower than the 88 per cent of... https://www.scmp.com/business/banking-finance/article/2132674/sink-or-swim-hong-kong-lenders-must-get-smart-virtual-banks?utm_source=rss_feed https://www.scmp.com/business/banking-finance/article/2132674/sink-or-swim-hong-kong-lenders-must-get-smart-virtual-banks?utm_source=rss_feed Fri, 09 Feb 2018 04:47:17 +0000