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    <title>Charlotte Shore - South China Morning Post</title>
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    <description>Charlotte Shore is a freelance lifestyle and culture writer. As an ex corporate public relations manager, she has ghostwritten pieces for C-suite executives across technology and business for the likes of City A.M. and The Times. She now publishes her own work on Substack, and writes food and culture articles for trade and national outlets. She also has a qualification in food journalism from Le Cordon Bleu in Paris.</description>
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      <description>Hong Kong’s hospitality sector faces a critical challenge: there are 25 per cent fewer full-time staff post-pandemic, according to figures from the city’s Hotels Association. For restaurants and hotels striving to recover from pandemic losses, this shortage threatens their ability to bounce back and maintain service quality for more cost-conscious and discerning clientele.
The problem is compounded by a fundamental shift in the workforce. Many workers left Hong Kong during the pandemic, and...</description>
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      <pubDate>Tue, 16 Dec 2025 10:00:14 +0000</pubDate>
      <title>Service! How a new digital platform in Hong Kong, Shift Happens, is tackling the staffing crisis in hospitality</title>
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