Mayweather-McGregor pay-per-view broadcaster Showtime hit with lawsuit after streaming problems
Network says it will offer refund of US$99.99 for affected customers who bought the fight through its app and web client
The network behind the US pay-per-view showing of Floyd Mayweather’s win over Conor McGregor may find itself owing thousands of unhappy customers after being hit with a class-action lawsuit.
The suit was filed by lawyers Michael Fuller and Mark Geragos in a US District Court in Portland, Oregon, on behalf of an Oregon man and what it described as potentially thousands of other residents of the state.
The man, Zack Bartel, said he paid the US$99.99 fee to stream the fight in high-definition from a Showtime app, only to suffer through an unstable feed with poor resolution and numerous freezes.
“To his extreme disappointment and frustration, plaintiff (and thousands of other consumers) quickly learnt that defendant’s system was defective and unable to stream the Mayweather fight in high definition as defendant had advertised,” the lawsuit stated.
“Instead of being a ‘witness to history’ as defendant had promised, the only thing plaintiff witnessed was grainy video, error screens, buffer events, and stalls.”