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China’s Didi Chuxing rolls out in-car audio recording as part of safety overhaul

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Didi Chuxing drivers and passengers will be recorded during trips in a safety measure introduced after two women customers were raped and killed. Photo: AP
Sarah Daiin Beijing

Didi Chuxing, China’s largest ride-hailing platform, has introduced in-trip audio recording as part of a safety overhaul following the rape and murder of a second female passenger in three months.

Starting Saturday, passengers and drivers are required to provide a one-time authorisation for recording of their voices before undertaking new rides, according to the company.

Recordings will be uploaded to the company’s servers as encrypted files and will delete automatically after seven days if no complaint is filed.

Neither drivers nor passengers can access or use the audio recordings and Didi’s staff will only access recordings when resolving complaints or criticisms against drivers, and only with the approval of the passenger involved, the company said in a statement on Monday.

Didi rocked by second passenger killing in three months

Didi said law enforcement agencies will need to provide relevant and verified documents in order for it to provide recordings that relate to an official police investigation.

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