YouTube, the world’s biggest video streaming platform, suffered a major global outage for at least an hour on Wednesday morning. The issue was first reported by worldwide users on social media at around 9.20am, but the website was back up about an hour later for some users in Hong Kong. The reason for the outage, a rare incident for the company with more than 1.8 billion monthly users, is still not publicly known. YouTube said on Twitter at 11am that the problem had been fixed, but did not explain what happened. Google, the owner of YouTube, did not immediately respond to an emailed request for comment. YouTube TV and YouTube Music also experienced the service disruption. Daredevils who film dangerous stunts for clicks pay ultimate price The reaction to the outage underscores how people are dependent on social media in their daily lives. Earlier this month, users also reported Instagram went down briefly. YouTube users flocked to Twitter on Wednesday to complain about the issue, with the hashtag #YouTubeDOWN at one point topping the site’s trending page. The New Zealand police force also weighed in, commenting on its official Twitter account, apparently in jest: “While it is extremely annoying, YouTube being down is not a police matter.” YouTube viewers watch more than 1 billion hours of videos per day, a 10-fold increase from 2012, the Google unit said last year.