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Twitter says suspension of fake accounts will not hurt reported user metrics as shares slide on report

The company has suspended more than 1 million accounts a day in recent months to reduce the flow of misinformation on its platform, report says

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Twitter shares fell sharply on the newspaper report that user metrics would be hit by fake account suspensions, before recovering some ground. Photo: Reuters
Reuters

Twitter Inc said on Monday that weeding out fake accounts from its microblogging site will not hurt its reported user metrics as suggested by a Washington Post report.

The newspaper had said the social media company had suspended more than 70 million fake accounts in May and June that could lead to a decline of monthly active users (MAU) in the second quarter.

“Most accounts we remove are not included in our reported metrics as they have not been active on the platform for 30 days or more, or we catch them at sign up and they are never counted,” Chief Financial Officer Ned Segal tweeted on Monday. ‏

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“If we removed 70 million accounts from our reported metrics, you would hear directly from us.”

The company has suspended more than 1 million accounts a day in recent months to reduce the flow of misinformation on the platform, the newspaper reported late on Friday, citing data it had obtained.

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