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TikTok fund registration glitch draws complaints from rising stars who have not been paid in weeks
- A glitch in TikTok’s registration process has prevented sign-ups among some eligible accounts for the past few weeks
- TikTok says it is aware of the issue and is actively working on a fix that should be available in the next few days
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Many rising TikTok stars who recently qualified to be paid for their popular videos have been shut out of the registration system, causing frustration and public outrage among some of the app’s most dedicated creators.
ByteDance’s short video platform provides an incentive for people to post viral videos with a fund that compensates creators with large audiences. But for weeks, a glitch in the registration process has prevented sign-ups among some eligible accounts.
TikTok user Matt Mooney said he has been posting three times a day in attempt to grow his account and join the creator fund. Since qualifying last week, he estimates that he has checked whether the glitch has been fixed 20 times a day.
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“Once I finally hit 10,000 followers, I felt pretty achieved. And then seeing that glitch, it’s a very defeating feeling,” Mooney said. “Every time I post, all I can think about now is how much I would have gotten in the creator fund.”
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Dozens of users on TikTok, Twitter and Reddit’s TikTokHelp forum tell a similar story of a bug preventing users from joining the fund, with posts dating back to February 25.
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