TikTok CEO appeals to app’s 150 million US users for support ahead of key Congressional scrutiny

The chief executive of TikTok, the Chinese-owned short video app under political scrutiny in the US, has called on its 150 million American users to share their love for the product as he seeks to avoid a US ban ahead of a key Congressional hearing.

Chew Shou Zi, TikTok’s Singaporean CEO, said that banning the app “could take TikTok away from all 150 million of” its US users, and asked them to let House Representatives know “what [they] love about TikTok,” in a video clip published on Tuesday on TikTok’s official account on the app.

The appeal comes just two days before Chew is set to testify before the US House Energy and Commerce Committee on Thursday, where lawmakers are expected to scrutinise data security and whether the app poses a national security threat. In the video clip Chew, who smiled and was casually dressed in jeans, said the company has arrived at a “a pivotal moment”.

Chew’s video gathered more than 73,000 comments on the platform in 20 hours, with some users praising the app for helping them get through the pandemic, to learn gardening and parenting skills, and to make new friends.

However, other users commented on allegations that the app has been used to spy on certain people, and on its powerful recommendation algorithms that influence the kind of content people consume.

The US Justice Department has started probes into TikTok and its Chinese owner ByteDance over possible surveillance of US citizens, including several journalists, The New York Times reported last week. Forbes reported in December that ByteDance tracked the personal data of multiple journalists of the publication. The Chinese company said at the time that it had sacked employees involved in the incident.