Alibaba’s DingTalk updates workplace collaboration app with new AI agent amid growing client demand
- DingTalk’s AI agent function is powered by Alibaba’sTongyi Qianwen large language model
- The AI agent feature was announced alongside DingTalk 7.5 at a corporate event held in Hangzhou
Alibaba Group Holding’s DingTalk launched an updated version of its workplace collaboration app on Tuesday with the addition of an artificial intelligence (AI) agent function to help users streamline and customise their workflow.
The development comes amid a flurry of activity in the AI sector as Chinese companies rush to incorporate ChatGPT-like services into their products and after a similar move by ByteDance’s rival app Feishu. Alibaba owns the South China Morning Post.
The AI agent feature announced alongside DingTalk 7.5 at a corporate event held in Hangzhou, capital of eastern Zhejiang province, is designed to address feedback gleaned from more than 700,000 corporate clients, said Ye Jun, president of DingTalk, in a statement.
The new tool is expected to promote greater adoption of AI products in the industry, according to the company.
“As the tide of AI-generated content increasingly finds its way into productivity and [business] use cases, AI agents have emerged as the most suitable gateway for AI applications,” said Ye.
Ye added that DingTalk’s goal is to become an AI agent platform with low entry barriers, with the marketplace expected to grow substantially in the next three years.