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Chinese short video giant Kuaishou now lets users memorialise accounts when the owners die

  • Kuaishou introduced the feature over China’s Ching Ming Festival, or tomb-sweeping day
  • Internet platforms are increasingly aware of the need to set up clear rules on handling the accounts of deceased users

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Grave sweepers at Hong Kong’s Tseung Kwan O Chinese Permanent Cemetery on April 4, 2021. Photo: Jonathan Wong

Kuaishou, China’s second-largest short video-sharing platform, has launched a new function that lets people mourn deceased users, joining a growing number of Chinese social networks exploring ways to handle the digital afterlife of their members.

During Ching Ming Festival, or tomb-sweeping day, on Sunday, Kuaishou announced that it will begin allowing accounts of deceased users to be handed over to a legacy trustee. The memorialised accounts will display the users’ year of birth and death, as well as a candle emoji, according to a statement from the company on Monday.

The question of how to take care of a person’s digital heritage – defined by Unesco in 2003 as texts, images, audio and other virtual footprints left behind by people after death – has become increasingly pressing as people spend more time online.

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What is Kuaishou? Understanding China’s video-sharing app

What is Kuaishou? Understanding China’s video-sharing app

Last year, microblogging platform Weibo started accepting requests to freeze a dead person’s account, preventing others from logging in, as well as posting or deleting any content. Video-streaming platform Bilibili also rolled out a similar protective feature.

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The Covid-19 pandemic has also seen a surge in people creating online memorials for medical staff or patients who died, including the whistle-blower doctor Li Wenliang who was one of the first to warn about the coronavirus outbreak.
Online tomb sweeping also gained traction in China during the pandemic last year, when authorities restricted access to cemeteries. While millions of families traditionally flock to ancestral graves to pay respect to the dead during Ching Ming Festival, some turned instead to digital shrines to perform rituals such as offering virtual food and money.
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Digital heritage includes more than just a dead person’s social media accounts and posts, according to Dong Yizhi, a lawyer at Shanghai-based Joint-Win Partners.

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