Huawei’s cloud service down for half an hour, disrupting services for Guangdong customers
- Huawei issued a statement saying the glitch has been fixed but it is still probing the cause of the crash
- The incident comes amid heated competition between Chinese tech giants in the cloud computing field under the country’s drive for digital transformation
The cloud operations of Chinese tech giant Huawei Technologies Co crashed for 34 minutes on Monday morning, causing disruptions across a variety of services including a popular stock trading app.
Huawei Cloud said that there were “abnormalities” when accessing its public cloud network in Guangzhou, capital of southern Guangdong province, according to a short statement the firm posted on Chinese microblogging site Weibo at about noon on Monday.
The glitch has been fixed, but the company is still probing the cause, the statement said.
The crash of Huawei’s cloud services caused extensive disruptions and triggered a wave of complaints. Among the clients severely affected was Tonghuashun, a stock trading and finance information app operated by Hithink Royal Flush Information Network.
Users of the Tonghuashun app flocked to Weibo on Monday morning to report that they were not able to use the trading function, making it one of the top trending topics on the social media platform.
Tonghuashun later said on its official Weibo account that its service has been restored.
Huawei Cloud’s crash comes amid heated competition between Chinese tech giants in the cloud computing field under the country’s drive for digital transformation of industries and business.