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TikTok’s e-commerce push heats up in Southeast Asia with new shopping campaigns as retail initiatives in the West hit a snag
- ByteDance-owned TikTok has recently embarked on new online shopping campaigns in Singapore and Malaysia
- The app’s e-commerce marketplace, TikTok Shop, has expanded its presence to include Vietnam, the Philippines and Thailand
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TikTok is cranking up its e-commerce efforts through online shopping campaigns in Singapore and Malaysia, part of expansion initiatives in Southeast Asia, as the short video-sharing app faces renewed scrutiny over its data privacy policies and struggles with its retail programmes in major Western economies.
The ByteDance-owned short video platform will conduct a week-long “8.8 Sale” promotion from Thursday to mark Singapore’s National Day on August 9, according to a post last week by TikTok Shop, the popular app’s e-commerce marketplace, on its official WeChat account.
Besides local merchants, Chinese vendors keen to tap overseas markets are expected to benefit from broad exposure on TikTok’s latest campaign, which offers consumers free shipping and coupons with up to 88 per cent discount on merchandise. Merchants taking part in the promotion were advised to host live-streaming sessions in English, cater to local Singaporean culture and post short videos with special hashtags.
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TikTok recently initiated a similar campaign in Malaysia. Chinese merchants were invited to join a 12-day sales promotion – “Sama Sama! Hot Deal!” – that started on July 25 and concludes on August 5. Merchants were advised to use special hashtags to boost online traffic for their fashion, household, cosmetics and electronic goods. They also benefit from lower shipping costs and discount vouchers from TikTok for live-streaming at least an hour every day during the campaign.
TikTok Shop, which was initially launched in Indonesia and the United Kingdom early last year, has expanded its presence to include Vietnam, Thailand, the Philippines, Malaysia and Singapore. That has made Southeast Asia the largest geographic coverage for TikTok’s e-commerce activities.
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