Xiaomi downplays reported Russian ban on its smartphones bought online

Xiaomi, the Chinese smartphone brand, has played down reports that Russia is blocking its phones ordered online from entering the country, describing it as “normal practice”.

The Beijing-based company said other smartphone brands were facing similar issues and it is working hard to resolve the issue.

“It is normal practice for Russian customs to tackle parallel goods traders who import goods from overseas online platforms and resell these smartphones in Russia for profits, without paying taxes required by the government,” Xiaomi told the South China Morning Post.

“Some smartphones purchased by individuals in Russia from overseas e-commerce platforms may have been seized by customs, but we are working closely with local partners to clear the situation.”

According to Russian media reports, large quantities of Xiaomi smartphones have been blocked at the borders since April on intellectual property concerns and as Russia tightens its laws against the import of counterfeit goods.

Xiaomi said it was aware of the situation and is working closely with the distributor, Hong Kong-based RDC, to resolve matters. The company said it will abide by the laws of Russian Federation.