People read books at a reading centre in Hefei, capital of east China’s Anhui Province. Photo: Xinhua

Artificial intelligence bot beats humans at reading in a first for machines

A deep neural network model developed by Alibaba has scored higher than humans in a reading comprehension test, paving the way for bots to replace people in customer service jobs

Topic |   Artificial intelligence

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People read books at a reading centre in Hefei, capital of east China’s Anhui Province. Photo: Xinhua
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