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Analysis | Can ShenQi help Lenovo conquer the Chinese smartphone market?

By keeping start-up ShenQi at arm’s length, parent company Lenovo is hoping to get ahead of nimble rivals in the ultracompetitive Chinese smartphone market

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Lenovo smartphone and tablets as talk swirled it may partner with Baidu. Photo: Reuters

If you are familiar with the early days of the Chinese internet, the name fm365 may ring a bell. Created with much fanfare by Lenovo and financially co-sponsored by AOL, the $20-million portal was once the hallmark of the rising PC maker’s lofty ambitions to foray into the dotcom industry.

But unfortunately, the result was a damp squib, thanks to the dotcom bust and a dysfunctional partnership. In a couple of years, the joint venture was reduced to nothing but a token existence on the internet. And in late 2003, the website even lost its domain name briefly to a small offshore firm because the administrator forgot to renew the registration.

A decade later, Lenovo, already the world’s biggest manufacturer of desktop computers and laptops, has quietly revived the URL fm365.com. What it links to this time is a company called ShenQi GongChang, a start-up that currently sells only three products—a wireless router, an air purifier and a 3D printer. However, the company is also building what it hopes to be one core of future smart appliances—a smartphone.

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In more ways than one, ShenQi represents Lenovo’s new and much more careful approach to the internet, which, since the failure of fm365 13 years ago, has transformed China’s business landscape.

Today, people are connected more than ever by wireless networks that were non-existent 10 years ago; in 2014, 450 million smart handsets and tablets were shipped in China, more than seven times the number of PCs. The rise of internet-based and asset-light companies like Xiaomi are redefining hardware companies as design powerhouses that are also versatile in marketing, e-commerce and capital management.

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Lenovo is also selling more smartphones than PCs, but the 30-year-old company is trailing behind local competitors who are either telecommunication experts or trendsetting marketers. Although the group is trying to right the ship by making itself a flatter and more innovative organization, the vessel is just too big to make quick turns. By releasing a speedboat—ShenQi, Lenovo is making a venture investment that it hopes will become a new pillar of the entire group.

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