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Google follows Facebook in banning ads for medical face masks as coronavirus disinformation spreads

  • Google team is monitoring the situation and has blocked tens of thousands of ads trying to capitalise on the novel coronavirus
  • Chinese search giant Baidu said it had removed more than 147,000 examples of ‘harmful information’ related to coronavirus as of February 12

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Google’s move to ban face mask ads follows similar action by Facebook last week. Photo: AFP
Tracy Qu

Google is temporarily banning ads for medical facial masks amid the continued spread of the coronavirus worldwide in an effort to stop people profiting from disinformation about the health crisis.

“Out of an abundance of caution, we have decided to temporarily ban all medical face mask ads,” said Google’s spokeswomen in an email to the Post .

The company said it has an entire team monitoring the situation and evaluating policies “in real time”, blocking tens of thousands of ads that were trying to capitalise on the novel coronavirus. “For example, we’re seeing a rise in ads that may not mention coronavirus but are clearly trying to capitalise on it. We’re taking action to stop this on our platforms,” the spokeswoman said.

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Google’s move follows similar action by Facebook last week. “Supplies are short, prices are up, and we’re against people exploiting this public health emergency,” Instagram chief executive Adam Mosseri said in a tweet announcing a ban on ads and commerce listings for medical face masks on Instagram and Facebook.

The coronavirus outbreak, which has caused more than 4,200 deaths worldwide as of Wednesday, has also sparked what the World Health Organisation calls an “infodemic”. The false information includes advice that vitamin D will prevent the virus, boiled garlic water is a cure, or that the deadly virus was created in Canada and stolen by Chinese spies.

In China, where the outbreak began, tech companies are also working to protect people from misinformation and stabilise product prices for medical items like face masks. Chinese search giant Baidu said it had removed more than 147,000 examples of “harmful information” related to coronavirus as of February 12, including messages designed to create panic, false rumours, promotion and sale of wild animals, asking high prices for protective medical equipment, and scams involving face masks.

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