Algorithms that check people’s internet use and other data, then send them targeted ads and promotions, deprives customers of choice, says watchdog. Photo: Shutterstock
Chinese web firms are ‘bullying’ customers with data and algorithms, says country’s consumer watchdog
- Companies must stop using systems to scan through consumer personal data and offer them different prices for goods, says watchdog
- Watchdog says recommended products and services on online platforms should be ‘comprehensive and objective’ allowing consumers to make informed choices
Topic |
Internet
Algorithms that check people’s internet use and other data, then send them targeted ads and promotions, deprives customers of choice, says watchdog. Photo: Shutterstock