China’s Covid-19 tracking app crashes as traffic surges amid fresh coronavirus outbreak
- The widely used app’s crash on Monday morning caused chaos for commuters in many places across the country
- The China Academy of Information and Communications Technology said the service resumed nationwide on Monday afternoon
Users of the “telecommunications big data travel history” app could not load the program on Monday morning, resulting in chaos for commuters in many places across the country.
In a separate statement on Monday afternoon, the CAICT said the app has “basically” resumed service. It had earlier suggested that people access their travel history by sending an inquiry text to their mobile carrier instead of using the app.
The temporary chaos caused by the travel history tracking app’s crash shows how basic personal information collected by authorities has become essential in satisfying the demands of public safety, as the Covid-19 threat persists.
On various domestic social media platforms, many people said they were stuck at hospital entrances and other checkpoints with crowds because users could not load the tracking app.
“I was so nervous because I thought there were problems with my travel history,” one user said on microblogging platform Weibo. “In critical times like this, any small problem can create chaos.”
An irate Weibo user said this breakdown should have never happened to an important online platform. “For this to happen during the pandemic, [the authorities] should be ashamed,” this Weibo user wrote.
Mass Covid-19 testing under way across China amid rising infections fuelled by Delta variant
The telecommunications big data app was designed to monitor a user’s travel history over a 14-day period. It tracks people’s location data from the mobile network operator and displays results in one of four colours – green, yellow, orange and red – to indicate a person’s risk of having come in contact with the coronavirus.