Advertisement
NFTs
TechPolicy

NFT complaints in China surge 300-fold in 2022 as crypto market faces regulatory, commercial risks

  • Pricing and service issues were among the top complaints to China’s market regulator about non-fungible tokens, but were a small fraction of the total
  • NFTs present a challenge to regulators as Beijing has sought to reduce risk exposure while bolstering the domestic blockchain industry

Reading Time:2 minutes
Why you can trust SCMP
Visitors take photos at an NFT-themed coffee shop during the China International Fair for Trade in Services (CIFTIS) at Shougang Park in Beijing on September 5, 2022. Photo: EPA-EFE
Coco Fengin Beijing
Consumer complaints in China about non-fungible tokens (NFTs) over pricing and service problems surged 300-fold in 2022, exposing a problem that has become increasingly difficult to address, according to the State Administration for Market Regulation (SAMR), the country’s top market regulator.

The number of NFT-related complaints filed through an official SAMR platform reached 59,700 last year, a significant jump from the 198 cases in 2021, when hype around the technology was at its peak but Chinese tech firms were still testing the waters with so-called digital collectibles. The complaints cover refund refusals, price manipulation and extra fees, according to the regulator.

“Problems arise in nascent business models, which makes it increasingly difficult for regulators,” the SAMR said.

In mainland China, most NFTs are referred to as digital collectibles and can only be bought with legal tender, typically yuan, because of Beijing’s ban on cryptocurrencies. The national government has routinely cracked down on the blockchain-based assets for years, seeing crypto as a threat to financial stability.

Advertisement
Industry leaders have started to retreat from the strictly-regulated sector. Last summer, Tencent Holdings announced it was shutting down Huanhe, its NFT platform. It discontinued sales last year and will cease all operations in June.
Globally, NFTs have also been rocked by recent scandals and business upheaval. The collapse of cryptocurrency exchange FTX in November sent asset prices plummeting. Then this past week the insolvency of Silicon Valley Bank (SVB) in California and Signature Bank in New York hit a number of crypto firms.
Advertisement
Some of the biggest names in NFTs had assets in SVB, including Bored Ape Yacht Club creator Yuga Labs. The US Federal Deposit Insurance Corporation announced on Sunday night that all depositors would be made whole.
Advertisement
Select Voice
Choose your listening speed
Get through articles 2x faster
1.25x
250 WPM
Slow
Average
Fast
1.25x