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Microsoft faces EU antitrust investigation after remedies fall short, sources say

  • Microsoft found itself in the EU cross hairs after a complaint by Salesforce-owned workspace messaging app Slack in 2020
  • In a bid to stave off an investigation, Microsoft recently offered to cut the price of its Office product without its Teams app

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The logo of software giant Microsoft Corp sign is shown on top of the Microsoft Theatre in Los Angeles, California, on October 19, 2018. Photo: Reuters

Microsoft is likely to face a European Union antitrust investigation in the coming months after remedy discussions with the EU watchdog to avert such a move appear to have hit a roadblock, people familiar with the matter said.

Microsoft, which has been fined 2.2 billion euros (US$2.4 billion) in the previous decade for practices in breach of EU competition rules, including tying or bundling two or more products together, found itself in the EU cross hairs after a complaint by Salesforce-owned workspace messaging app Slack in 2020.

Microsoft added Teams to Office 365 in 2017 for free, with the app eventually replacing Skype for Business.

Slack alleged that its rival had unfairly integrated workplace chat and video app Teams into its Office product. The company did not respond to a request for comment on Monday.

Microsoft kicked off talks with the European Commission last year in a bid to stave off an investigation. It recently offered to cut the price of its Office product without its Teams app.

The European Commission, which hopes a price differential between Office with Teams and Office without the app will ensure a level playing field with rivals and give consumers more choice, has been seeking a deeper price cut than that offered by the US software giant, the people said.

The EU executive declined to comment.

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