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Mobike bicycles parked on the street in the Futian district in Shenzhen in 2019. Photo: SCMP / Roy Issa

The rise and fall of Mobike and Ofo, China’s bike-sharing twin stars

  • Mobike has officially halted operations of its mobile app and WeChat mini programme, fully merging under its parent company Meituan
  • The Beijing-based brand and rival Ofo used to dominate China’s bike-sharing industry, but their cash-burning tactics failed to pay off
About five years ago, the streets of Beijing and Shanghai were dominated by fiery yellow and orange bicycles from bike-sharing start-ups Ofo and Mobike as they battled for the feet and minds of China’s busy commuters.
Those have since been replaced by cool teal and baby blue – the signature colours of newer entrants Didi Bike and Hellobike – as the industry moves towards more sustainable growth. After aggressive expansion in their first few years, former market leaders like Ofo have few bikes remaining: a stark reminder of the excitement, but also chaos, of big tech’s proxy wars.
Already part of local services giant Meituan since it was acquired by the on-demand services giant in 2018, Mobike officially halted operations of its mobile app and WeChat mini programme at midnight last Monday, although its bikes – what is left of them rebranded under Meituan’s name – will remain accessible through Meituan’s app.

Ofo is also a shadow of its former self, having never recovered from digging itself into a financial hole two years ago. Early this year, it abandoned its bike-sharing interface and transformed itself into a shopping app, offering to compensate the millions of users it still owes deposit money with rebates for shopping in lieu of refunds. Its bikes are rarely seen on China’s streets anymore.

Mobike’s announcement last week marks the end of a duopolistic era for China’s bike-sharing industry, which exploded in popularity a few years ago.

Abandoned shared bikes crying out for help creep out nearby residents

In 2015, Mobike and Ofo were considered pioneers in popularising dockless, GPS-connected bikes rented through apps. Unlike traditional bike rentals with fixed parking stations, Mobike and Ofo bikes could be locked and unlocked using apps, allowing them to be left and picked up from anywhere in the cities they operated in.

Both companies quickly became unicorns, surpassing US$1 billion in valuation each and growing to operate in more than 200 cities in about 20 countries and regions worldwide.

Their rise was fuelled by huge injections of capital by major Chinese tech firms. Crunchbase estimated in 2018 that investors had poured at least US$4.5 billion into China’s four leading bike-sharing firms, while a tally based on reporting by China Money Network put the figure at about US$5 billion around the same period.
Tencent Holdings, the world’s largest gaming company, backed Mobike in 2016 and other big names like travel platform Ctrip and electronics maker Foxconn followed soon after. Ofo’s high-powered investors included smartphone manufacturer Xiaomi, ride-hailing firm Didi Chuxing and the Post’s parent company, e-commerce giant Alibaba Group Holding.
A woman prepares to ride an Ofo bike in Xiamen, Fujian Province in southeastern China. Photo: SCMP / Roy Issa

But their cash-burning tactics to attract users and uncertain business models turned out to be unsustainable. By 2017, the bubble was already bursting – yet another casualty in big tech’s seemingly endless proxy wars for users and market share, leaving a trail of broken companies, and bikes, in their wake.

These same race-to-the-bottom tactics common to China’s tech industry have come under scrutiny, in a signal they may no longer be tolerated.

Earlier this month, the Politburo of China’s Communist Party vowed to prevent the “disorderly expansion of capital” and keep financial risks in check through a new anti-monopoly law. And while it remains unclear what restrictions they will put in place, regulators have recently cracked down on anticompetitive behaviour in the tech industry specifically.

Boom and bust

With their similar business models, it took no time for Ofo and Mobike to engage in a price war to protect market share. The deposit amount was kept low, at only about 200 yuan (US$30) per account, with some users with good credit scores receiving waivers of up to the full amount.
By early 2018, there were 23 million shared bicycles from 77 companies on China’s roads, according to data from the country’s transport ministry, and Ofo and Mobike accounted for a combined 95 per cent of the market.

But the companies struggled to find a sustainable business model.

“In the end it was just about burning cash,” said Li Bin, who was one of Mobike’s angel investors. “Users feel they can take advantage of [the free rides], but the whole thing just comes and goes very quickly,” Chinese tech site All Weather TMT quoted Li as saying in an interview in 2018.

The sudden flood of dockless bikes, often discarded carelessly by users in public areas, also caused massive headaches for regulators and city planners across China. In response, authorities nationwide rolled out heavy restrictions on the use of rented bikes.

Taxpayers foot the clean-up bill for China’s bike-sharing bust

Facing increasing pressure from investors looking to cash out, bike-sharing companies started looking at mergers and acquisitions to sustain their operations in the second half of 2017.

Investors of Ofo and Mobike discussed a possible merger but the deal fell through due to both companies’ complex capital structures and founder Dai Wei’s reluctance to sell the company, according to local reports.

Other consolidations ensued in the following months, changing the landscape completely. The top three players are currently Didi Bike, a merger of Didi’s own Qingju brand and start-up Bluegogo which it acquired in 2018, Alibaba-backed Hellobike and Meituan’s service after it acquired Mobike for a reported US$2.7 billion in April 2018.

The number of bikes on the road has also come down. In Beijing, there were about 900,000 shared bikes by the end of last year, compared to 2.4 million in 2017, according to the city’s transport authority.

And in the aftermath, almost every major city in China now has a “bicycle graveyard” filled with hundreds of thousands of disused two-wheelers stacked up after their operators went bankrupt, leaving taxpayers to pay for the clean up of an estimated 25 million abandoned vehicles.

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Thousands of bicycles abandoned in China as bike sharing reaches saturation

Thousands of bicycles abandoned in China as bike sharing reaches saturation

‘Bad business’

According to venture capitalist Finian Tan, the bike-sharing business model was “bad business” all along despite the high traffic generated on paper.

In addressing the faulty economics driving the bike-sharing business in the past few years, Tan used the analogy of a lemonade stand.

“If it costs you 50 cents to make one lemonade, and you sell it at 30 cents, you might have a queue of people. But that’s a bad business,” said Tan, the founder and chairman of Vickers Venture Partners.

“People only look at the queue. They need to look at the unit economics. If you look at the unit economics, you would never invest in Mobike.”

When on-demand delivery giant Meituan acquired Mobike in 2018, the former’s chief executive Wang Xing told Chinese independent magazine Caijing that it was not an easy decision to take over Mobike as “bike-sharing is a more tiring and heavier commitment business than food-deliveries and car-hailing and there is no clear profit model yet”.
Wang Xing, Meituan co-founder and chief executive, said in 2018 that there was no clear profit model for bike-sharing. Photo: SCMP / Nora Tam

Mobike was making losses when the deal took place, but Meituan said in a financial report in 2018 that it was leveraging its offline operation experience and capabilities to increase Mobike’s operational efficiency and reduce operating losses, without giving any specific figures. In its latest report for the third quarter of 2020, Meituan said that the revenue for bike-sharing had increased.

Meanwhile, the fate of Ofo and Mobike does not seem to have deterred China’s tech giants, with their deep pockets, from engaging in price wars.

The latest e-commerce trend of community group grocery buying, for example, has pushed down prices for vegetables to as low as 0.01 yuan for new buyers – signalling the willingness of large e-commerce companies to offer products at a loss just to protect their market share. Community group grocery buying, where consumers team up to purchase groceries in bulk, often at heavily discounted prices, gained popularity amid Covid-19 lockdowns earlier in the year.

Ma Ce, a Hangzhou-based lawyer who specialises in internet services, said burning cash to shore up traffic and protect market share is “acceptable” market behaviour, but often results in losses that do not benefit anybody.

“Our country has published many guidelines at the provincial and municipal levels,” he said. “But we have not given clear rules about how to address companies burning money to subsidise products. There is nothing we can do about these losses.”

This article appeared in the South China Morning Post print edition as: Rise and fall of bike-sharing twin stars
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