Edison Chen’s NVLPE NFT project scrambles to appease disgruntled buyers amid chaotic sales
- Red NVLPE launched its public sale on Wednesday, but some buyers say they had waited for hours to receive their purchases
- Moderators for the project apologised to buyers on its Discord channel, promising that all NFTs would be eventually delivered
A non-fungible token project launched by Hong Kong actor Edison Chen kicked off its sales in chaos, as buyers complained about missed deliveries hours after paying for the digital assets.
The project, named Red NVLPE and consisting of 8,888 NFTs across eight collections, opened for presale on Tuesday to select members, followed by a public sale at noon on Wednesday.
On Discord, a group messaging platform popular among NFT communities, buyers said they had been waiting for up to 12 hours, but had yet to receive their purchases.
Such occurrences are rare in the NFT world, where buyers at a public sale – more commonly referred to as a public mint – usually receive their purchases nearly instantly after payment. Public mints are typically conducted using smart contracts, programs that run on a blockchain and automatically transfer NFTs to buyers.
Red NVLPE, however, appears to have taken a different approach by manually transferring NFTs to buyers’ wallets.
“After you minted on the website, your NFTs will be minted on the 2426C OS account, and will be transferred to you,” a group chat moderator wrote in Red NVLPE’s Discord channel in response to buyers’ inquiries, referring to the name of Chen’s web3 platform. “It might take 10 minutes, it might take one hour [or] four hours but don’t worry the NFT will be sent to you!”
Sweet – a New York-based NFT solution provider that worked on Red NVLPE – and a representative for the project did not immediately respond to a request for comment.