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Shenzhen
TechTech Trends

Shenzhen’s cross-border merchants throw their arms up in despair as Ukraine crisis, Covid-19 lockdown create perfect storm

  • Anxiety is mounting across the vibrant cross-border merchant community in Shenzhen, a major base for cross-border trade in southern China
  • Cross-border trade in Shenzhen has ground to a halt after local government imposed a citywide, seven-day lockdown to deal with Covid-19 outbreak

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Health workers assist residents line up to get a throat swab for the COVID-19 test in Shenzhen, southern China’s Guangdong province on March 15, 2022. Photo: AP
Iris DengandYaling Jiang

For Candice Zhang, a small cross-border merchant based in the southern Chinese tech hub of Shenzhen, the past three weeks have been particularly tough for her business.

She has lost about half her usual orders since the start of the Russia-Ukraine war at the end of February, and this week her cross-border e-commerce business has completely ground to a halt due to the city’s lockdown to deal with a Covid-19 outbreak.

“The lockdown is a major challenge for us because we can’t ship our products,” said Zhang, whose store mainly sells daily use products. “Buyers will cancel their orders if we keep postponing shipments because the products we sell can be found elsewhere.”

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“Not being able to ship means we don’t have any revenue coming in, and how can a small company like us survive without any income,” added Zhang.

Anxiety is mounting across the vibrant cross-border merchant community in Shenzhen, a major base for cross-border trade in southern China where an estimated 40,000 merchants sell products, mainly electronics and daily use goods, to overseas consumers via different e-commerce platforms.

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