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Alibaba embeds own ChatGPT-style service to workplace communications app DingTalk, heating up competition in China’s AI tools market

  • Powered by Alibaba’s own large language model Tongyi Qianwen, DingTalk is now able to compose articles and generate posts based on simple user prompts
  • This latest initiative underscores how Chinese technology firms are stepping up their development of competitive generative AI tools

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Alibaba Group Holding’s own large language model, Tongyi Qianwen, was unveiled by the e-commerce giant on April 7, 2023. Photo: Shutterstock
Coco Fengin Beijing
Alibaba Group Holding has integrated its own ChatGPT-style service to DingTalk, the e-commerce giant’s enterprise collaboration app, to make workplace communications more efficient, highlighting Chinese Big Tech companies’ efforts to deliver a range of artificial intelligence (AI) offerings to market.
Powered by Alibaba’s own large language model (LLM) Tongyi Qianwen, DingTalk is now able to compose articles and generate posts based on simple user prompts, said DingTalk president Ye Jun at a live demonstration of the enhanced enterprise communications platform on Tuesday in Beijing.

The app can also summarise previous conversations in a group chat when a new member is added to the thread. In addition, it can help make conversations livelier by generating stickers based on text prompts.

This latest initiative by Alibaba, owner of the South China Morning Post, underscores how Chinese technology firms are stepping up their development of competitive generative AI tools, following the release of OpenAI’s ChatGPT service in November last year. Generative AI refers to software that can create new text, images or video based on prompts from a user.
DingTalk is an enterprise communications and collaboration app developed by Alibaba Group Holding. Photo: Shutterstock
DingTalk is an enterprise communications and collaboration app developed by Alibaba Group Holding. Photo: Shutterstock

While Alibaba has been doing research on LLMs for a number of years, the live demonstration on Tuesday of the enhanced DingTalk app showed that the company’s efforts in this field are still at an early stage. LLMs refer to a type of AI that uses deep-learning techniques and massively large data to understand, summarise, generate and predict new content.

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