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Alibaba’s Taobao Tmall Commerce Group sets up logistics department to improve efficiency

  • Although Alibaba has its own logistics unit Cainiao, Taobao and Tmall sometimes have different demands, requiring other delivery partners, the report said
  • The Taobao Tmall group, the only business unit to remain fully under Alibaba ownership after the restructuring, is looking to fill more than 2,000 entry-level positions

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The mascot for Alibaba Group Holding's Taobao e-commerce platform is seen at the company’s headquarters in Hangzhou on February 21, 2022. Photo: Bloomberg
Tracy Quin Shanghai

Alibaba Group Holding’s Taobao Tmall Commerce Group is establishing a logistics department to better manage deliveries, according to local media reports and its recruitment website.

From June to August, the logistics department had 45 openings posted, including positions in areas such as logistics ecosystem strategy, warehouse management and data analysis, according to the official recruitment website of Taobao and Tmall.

The department is led by Chen Ming, who has experience in supply chain and logistics in Alibaba, according to a report by local media Latepost. Although Alibaba has its own logistics unit Cainiao, Taobao and Tmall sometimes have different demands, the report said.

Cainiao is not considered the best choice for Tmall shipments in all categories, given its higher cost, which is why other delivery partners may be needed to handle smaller packages, according to the Latepost report.

Taobao and Tmall did not immediately respond to a request for comment.

Logistics has long been a major battleground for e-commerce companies. Alibaba rival JD.com started building its own logistics services as early as 2007, and formally established the JD Logistic Group in 2017.

Alibaba has been undergoing a restructuring that was announced in March. Under the plan, the company aims to reorganise its sprawling business empire into six independently-run entities, each potentially seeking their own fundraising avenues through initial public offerings.

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