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Alibaba’s Qwen AI app hits 100 million users as upgrade broadens role in daily life

Chinese e-commerce giant deepens integration of its fast-growing app to enable voice-powered shopping, travel and digital tasks

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Qwen’s AI app aims to help people get things done in everyday scenarios, according to Alibaba. Photo: Shutterstock
Ben Jiangin Beijing
Alibaba Group Holding has rolled out a major update to its flagship Qwen artificial intelligence app, integrating it more deeply into the company’s expansive ecosystem, from online shopping to travel booking, as it pushes to make the service an AI-powered gateway to daily life.

The upgrade came as Qwen surpassed 100 million monthly active users (MAUs) as of January, said Wu Jia, vice-president of Alibaba, at a corporate event on Thursday in Hangzhou, capital of eastern Zhejiang province, where the e-commerce giant was headquartered. Alibaba owns the Post.

An AI assistant’s ability to “enter the physical world” was as important as its capacity to operate in the digital realm, said Wu, head of Alibaba’s Qwen consumer business group. “It should also help people get things done in everyday scenarios.”

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The update builds on Qwen’s momentum since its public beta launch in mid-November, underscoring Alibaba’s efforts to fend off competition in China’s consumer AI market.
Alibaba’s Qwen AI app allows users to complete tasks – from e-commerce and food delivery to ride-hailing, travel bookings and movie ticketing – with simple voice commands. Photo: Shutterstock
Alibaba’s Qwen AI app allows users to complete tasks – from e-commerce and food delivery to ride-hailing, travel bookings and movie ticketing – with simple voice commands. Photo: Shutterstock

Qwen became the world’s fastest-growing AI app in November after recording the highest increase in MAU among AI products globally at 149 per cent during that period, according to data compiled by AI product popularity tracker Aicpb.com.

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