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The TikTok building in Culver City, California on November 17, 2020. Photo: AFP

TikTok: A Chinese entrepreneur’s unfinished search for global recognition

  • Chinese tech unicorn ByteDance’s global ambitions continue to face headwinds under the Biden administration, said analysts
  • The company has been caught in the middle of a widening political and economic rift between China and the West
TikTok

At first glance, the English and Chinese versions of ByteDance’s website look like mirror images of each other: both feature the same upbeat images of cheerful office workers and a beaming father looking at a smartphone with his young son. Scrolling down the homepage, however, reveals subtle but significant differences.

The English website contains a section showing Beijing-based ByteDance’s five board directors, four of whom are from the company’s foreign investors, including US investment firms Susquehanna International Group (SIG), General Atlantic and Coatue Management, as well as venture firm Sequoia Capital.

Beneath that section is an organisational chart highlighting the separate overseas entities managing the operations of ByteDance’s hit short video-sharing app TikTok in different markets: the US, Australia, Singapore and the UK.

Neither the list of board members nor the organisational chart appear on the Chinese website – a difference that illustrates the geopolitical tightrope that ByteDance has to navigate if it wants to grow as a global company.

A side-by-side comparison of the English and Chinese versions of ByteDance’s official website on March 12, 2021. Photo: ByteDance/Screenshot
The struggle faced by ByteDance, owner of arguably the most successful app in the entire world in the form of TikTok and its Chinese sister version Douyin, offers a test case for how Chinese companies can survive or even thrive amid widening political and ideological divisions between China and the West.
While China is ByteDance’s home base and where the company earns most of its advertising revenue, the bigger global market remains potentially lucrative. Pleasing both sides, however, has not been easy.
Although the threat of TikTok being banished from the US appears to have subsided after President Joe Biden took over the White House – sources recently told the South China Morning Post that ByteDance has shelved its plan to sell its US business – the drama may still drag on, according to Paul Triolo, a tech policy analyst at New York-based risk consultancy Eurasia Group.

“The Biden team is going to prefer a broader solution to the issue of how Chinese companies operating in the US handle US personal data, and will need to determine an overall strategy on this complex issue,” he said.

“There are many aspects of the existing negotiations between the US parties and proposals for a mitigation plan that the Biden team will want to look at very carefully before giving any approval, given the precedent this case could set.”

The headquarters of ByteDance, the parent company of short video-sharing app TikTok, in Beijing, China, on September 16, 2020. Photo: AFP

Any plans that the US government eventually comes up with might be received very differently across the Pacific, based on last year’s efforts to strike a deal between TikTok and its potential American buyers.

While the agreement between ByteDance and Oracle gained support from President Donald Trump, who threatened a US ban on TikTok, some Chinese internet users were furious at what they perceived as ByteDance “kneeling down” under American pressure.
Facing fury at home, the company clarified that it would retain control over TikTok’s US business under the deal, even as Oracle insisted that “Americans will be the majority and ByteDance will have no ownership in TikTok Global”. ByteDance also said it would not transfer TikTok’s valuable algorithm after Beijing updated its technology export control list, requiring official permission for algorithms to be sent offshore.

While none of the parties involved in the stalled deal have publicly commented on it since President Donald Trump left office in January, a source who was briefed on the discussions told the Post that the search for a new business structure for TikTok in the US is still ongoing.

TikTok’s US operations will eventually be made into an independent entity, according to the source, citing calls to break up Google and Facebook amid antitrust scrutiny.

A man wearing a shirt promoting TikTok is seen at an Apple store in Beijing, China, on July 17, 2020. Photo: AP Photo

Meanwhile, TikTok’s popularity among Americans has grown again. Downloads rose 33 per cent in December from the previous month to 5.7 million, according to data from mobile analytics firm Sensor Tower, after declining between August and November.

Advertisers who were wary of TikTok’s future in the US have also flocked back to the app after Biden won the election, according to a Reuters report, citing advertising agency executives.

In Europe, TikTok nearly doubled the size of its team in the last months and is setting up a new 88,500-square-foot office in London in addition to two existing offices, Business Insider reported Tuesday.

ByteDance’s revenue from China, however, continue to dwarf the money it makes in elsewhere. While TikTok, along with Douyin, was the world’s most downloaded and top-grossing app last month, according to Sensor Tower, nearly 79 per cent of its revenue came from users in China, followed by 8 per cent from US-based users.

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Global expansion of TikTok and other Chinese tech companies is likely, only not in the West

Global expansion of TikTok and other Chinese tech companies is likely, only not in the West

On the geopolitical front, challenges still lie ahead for ByteDance and the other Chinese tech companies that were targeted by the Trump administration.

Just days after Biden’s inauguration, an American group led by former Google CEO Eric Schmidt released a report warning Washington to manage “asymmetric competition” with China in technology. It also said that a certain degree of “bifurcation” would be in US interests.
Biden himself has described China as the “most serious competitor” to the US and has vowed to confront Beijing on various fronts, including human rights, intellectual property and economic speech.

“The Biden administration has been clear that it will focus attention on security risks posed by Chinese technologies, and that’s not going away,” said Justin Sherman, a fellow at the Atlantic Council’s Cyber Statecraft Initiative.

However, “the Biden administration would do well to develop better US government policies on the security risks of foreign software,” he said. “Simply continuing with Trump’s approach to TikTok is not the way to do that.”

Chinese President Xi Jinping, right, shakes hands with then-US Vice President Joe Biden inside the Great Hall of the People on December 4, 2013, in Beijing. Photo: Getty Images

As long as China’s relationship with the US is “not in a good fitting”, ByteDance could remain a target regardless of what it does, according to Dev Lewis, a fellow at Hong Kong-based think tank Digital Asia Hub.

“[No matter] how many rules and regulations they’re trying to follow, how transparent their data is, they will always be tagged as a Chinese company and tagged as someone [who others] cannot trust them to share data with,” Lewis said.

ByteDance’s headache extends beyond the US. After a deadly military clash rocked the Chinese-Indian border last June, New Delhi banned TikTok and hundreds of other Chinese-owned apps. In the aftermath, ByteDance fired hundreds of Indian employees and started exploring a sale of its Indian operations, according to a Bloomberg report last month.

For ByteDance CEO Zhang Yiming, who founded the company nine years ago from a flat in Beijing, it has been a long journey. Despite the start-up’s humble beginnings, he has always held global ambitions for his business, he said in a speech in 2019. Even in the early days, he already decided that ByteDance would be more than just a Chinese company.

“We began to discuss globalisation in [our first office]. When we chose ‘Zijietiaodong’ as our Chinese name, we also decided on ‘ByteDance’ as the English name,” he said.

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