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Founded in 2009, Uber is a taxi-and-car-hailing app which operates in more than 449 cities and 66 countries. While its popularity has helped it grow to a multi-billion dollar valuation, it has faced pushback from authorities and protests from taxi drivers in multiple markets.
Taxi drivers who give their colleagues and city a bad name face punishment under a demerit system that is sorely needed.
Much-criticised city cabbies only withdrew strike threat after government pledged to crack down on ride-hailing services preferred by many.
Vested interests are demanding fare rises now, but they must also demonstrate they can deliver better services.
Hong Kong has a relatively cheap and efficient way of moving people around yet vested interests are preventing new ideas from making the network even better.
The scrapping of a plan for a premium taxi service app means Hong Kong will remain as one of the few major cities without a legal ride-hailing service. But if introducing competition to the taxi industry means more choice and better service, most customers would agree.
If the city is serious about embracing innovation that improves competitiveness, it must not allow vested interests and a much-criticised taxi industry to frustrate car-hailing services.
With troubled Hong Kong fearing a loss of investor and business confidence, proposed headquarters move from Singapore by ride-hailing giant should be actively encouraged.
More than 8,000 taxi drivers and hire-car owners banded together to launch a class action against the US ride-sharing giant, arguing they lost substantial income when Uber entered Australia in 2012.
Malaysia has announced a goal to create five domestic US$1 billion ‘unicorns’ by 2025 as part of its plan to become a global start-up hub.
Readers discuss the regulatory quagmire facing ride-railing operators in Hong Kong, and the need to review taxi driver performance.
Some say city’s image at stake amid complaints about horror rides, bad behaviour by rude cabbies and lack of e-payment solutions.
A review is to be held in a bid to put the brakes on illegal ride-hailing services; findings to be discussed with taxi industry and others involved in six months.
Readers discuss the revision of China’s Cultural Relics Protection Law, navigating Hong Kong’s Covid-19 vaccine booking site, replacing taxis with new transport modes and peak interest rates.
Starting early next year, Uber will offer riders the option of choosing a London black cab as part of the company’s expansion into a one-stop transport app, including bookings for intercity trains and car rentals.
In a last-ditch effort to defuse the situation, government pledges to amend the law to stiffen punishments against those providing illegal ride-hailing services.
China needs to develop 1 million artificial intelligence-native applications and less AI large language models, according to Baidu co-founder, chairman and chief executive Robin Li.
Wonder, a subsidiary of Bindo Labs, is determined to put its system, which accepts forms of payment including Visa, Mastercard, Alipay and UnionPay, into 10,000 taxis in a year’s time.
Taxi industry veterans urge government to toughen up on illegal ride-hailing services after authorities back lawmaker’s proposal to increase penalties.
Some operators say criteria for running fleets numbering in hundreds too demanding and cater only to two powerful players.
More than 100 taxi drivers and owners gather outside Legislative Council for rally.
CEO Dara Khosrowshahi said Uber is working on the chatbot and has been using machine learning for years.
Campaign comes on the heels of poor survey results, with only 55 per cent of respondents saying they are satisfied with taxi rides.
The survey also found tourists gave a higher average score on taxi service quality, at 81 per cent, than residents, with an average of 58 per cent.
Spate of recent accidents involving cabbies over 80 puts spotlight on older drivers and road safety.
Jess, a full-time teacher in Sydney who joined Uber Eats last month to help cope with the rising cost of living, was given a one-star review by a drug dealer after she took the package to the police.
Drivers for Foodpanda and Deliveroo, which dominate market, not optimistic over chances of success for mainland China giant.
Uber Technologies said it would focus on delivering profits this year, after rounding off 2022 with blowout earnings as a surge in demand for airport and office rides helped the company rebound from pandemic lows.
The multi-billionaire’s acquisition led to an exodus of many of the social media company’s legal, privacy and compliance executives, prompting the wider investigation.
Hong Kong falls eight places in ‘Urban Mobility Readiness Index’ despite topping a sub-index for having the best public transit system in the world.
Jurors rejected the claim that other executives at the ride-hailing giant were aware of the 2016 hack.
Base fares for Uber’s more affordable options to rise by at least 15 per cent during peak hours and weekends, with increase in per-kilometre charges most significant in the New Territories.
A leaked cache of confidential files from ride-sharing company Uber illustrates ethically dubious and potentially illegal tactics it used to fuel its frenetic global expansion.