India’s outsourcing industry was worth US$177 million in 2019, having grown 6.1 per cent from the previous year. Photo: AFP
Coronavirus: India’s outsourcing firms struggle to serve US, British companies amid lockdown
- Amid the global pandemic, Western firms are increasingly reliant on business process outsourcing (BPO) functions provided by companies in India
- But these firms face logistical and technical hurdles amid the 21-day lockdown imposed by Modi – and some employees will lose their jobs
India’s outsourcing industry was worth US$177 million in 2019, having grown 6.1 per cent from the previous year. Photo: AFP
