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Hong Kong Faces

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With her trendy look and confident presentation, Caroline Mak Sui-king gives the impression of being a tough, career-minded woman when she goes in to bat for her constituents as chairwoman of the Hong Kong Retail Management Association.

But it's not the image she has of herself. In private life, she is easy-going and seldom the decision maker.

'I don't feel that I am a tough career woman. I never planned my career,' Ms Mak, who will turn 55 this year, says. 'I'm the least opinionated in the family when we decide to go for dinner. I am very easy-going.'

But that does not stop her from stepping into her confident, clear-minded self in front of the media to eloquently voice the concerns and opinions of the retail sector.

Times have been tough since Ms Mak took up her role as association head in September, as the global financial crisis began to take its toll on the city's economy and, in particular, the retail sector.

Ms Mak, who regularly appears on different media explaining the group's views on monthly retail sales figures, has set a series of objectives she hopes to achieve in the two-year term.

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